Malik H.N vs Japan Electronics

Fraudulent Supply

The complainant purchased a refrigerator with express instructions that it must not be a display item. Despite this, the company deliberately supplied a display unit. This conduct was identified as fraudulent misrepresentation and an unfair trade practice.

Pattern of Deception

Upon discovery, the company ignored internal complaints and, after the refrigerator was returned, shockingly sent the same disputed product back to the complainant's residence. This pattern indicated intentional deception rather than mere negligence.

Judicial Pressure and Resolution

After receiving court summons, the company abruptly changed its stance and requested the withdrawal of the complaint while promising a resolution. This case highlights how businesses often ignore grievances until judicial pressure is applied.

Important Legal Principles